Q: Will DockWater fit on my dock?

A: Most Likely

We make DockWater mounting attachments for versatility. The Cinch Tight straps are 48 inches long to wrap around poles or most lift pump boxes. The DockBloxx Secure drill free mounting hardware is no exception either. If you don’t see the size you are looking for, please contact us for custom fabrication. In most cases, we do not charge for custom sizing.

 

Q: How much pressure does DockWater produce?

A: 45 PSI

DockWater produces 45 PSI of pressure and over 3 gallons of water per minute.

 

Q: What if I order the wrong size?

A: If you order the wrong size, no problem! Simply send us an email to info@Gowatergo.com and We will advance-ship you the correct product and provide you a return label for the incorrect product(s).

 

Q: Will DockWater work on round poles?

A: DockWater standard mounting hardware does work for round poles and pilings. If you are wanting the DockBloxx Secure drill free mounting hardware simply contact us Info@GoWaterGo.com We will ask that you provide a measurement of:

The Diameter of the pole (the distance from one edge of the pole to the other)

—— OR ——

The Circumference of the pole (distance around the post)

Pro-Tip: Please send us pictures of the measurement to ensure the perfect fit!

For more information on how to measure, visit our how-to page at GoWaterGo.com/how-to/

 

Q: How do I Install DockWater?

A: DockWater Washdown Stations are designed for super easy installation!

Each product comes with detailed instructions and all the necessary hardware. If you need additional assistance, our How-To page offers helpful installation guides and videos. Click, Watch, Install, Enjoy!  GoWaterGo.com/how-to

 

Q: Can I Return or Exchange a DockWater product if I am not satisfied for any reason?

A: Yes!

At DockWater, we stand behind the quality of our products and want our customers to be fully satisfied with their purchase. IF, FOR ANY REASON, YOU ARE NOT 100% SATISFIED with your DockWater purchase, please visit our returns page at GoWaterGo.com/returns/ and a member of our customer satisfaction team will dive into action to make sure you receive the resolution you desire.

 

Q: How do I care for and maintain my DockWater?

A: DockWater Washdown Stations are designed to be low-maintenance and extremely durable. To winterize your DockWater products, simply plug in the unit, pull and secure the suction hose out of the water, pull the sprayer nozzle trigger until all water has evacuated the pump, unplug the unit and you’re good for the off season. We recommend unhooking and storing or securing the water hose and sprayer if left for extended periods of time.

 

Q: How do I become a DockWater Distributor or Dealer?

A: If you’re interested in becoming a DockWater distributor or dealer, visit our Dealer page and fill out the application form. Our team will review your application and contact you with more information about our partnership opportunities